The following questions are all multiple choice with an option for written feedback regarding each question. While written feedback is optional, your comments are greatly appreciated as this detailed information will help us better serve our customers. With this survey, we hope to uncover any possible service issues our current customers may have encountered this year to address and properly correct any dissatisfaction before the end of the season. You have the option to provide your email address at the end of this survey, if you choose to provide an email address you will be entered to win a $1,000 Visa Gift Card. Thank you for your time, we really appreciate your honest response.